Shipping policy
Last updated: September 3, 2026
At Mark Bees, we aim to make your shopping experience simple and convenient. This Shipping Policy explains how orders are processed, shipped, and delivered.
1. Order Processing
Orders are generally processed within 2–5 business days after payment has been successfully received.
Processing times may take longer during holidays, promotions, or periods of high order volume.
Once your order has been shipped, you will receive shipping information or tracking details when available.
2. Shipping Times
Estimated delivery times vary depending on your destination, shipping method, product availability, and the shipping carrier.
Typical delivery may take approximately 7–20 business days after processing.
Please note that delivery estimates are not guaranteed. Delays may occur due to customs, weather, carrier disruptions, incorrect delivery information, or circumstances beyond our control.
3. International Shipping
Mark Bees may ship orders to customers in different countries. International delivery times can vary considerably depending on the destination and customs processing.
International orders may be subject to customs duties and import taxes upon delivery. These fees are the responsibility of the recipient and are not included in the product price or shipping cost.
Customers are responsible for providing accurate shipping information and complying with applicable import requirements in their country.
4. Shipping Costs
Shipping costs are calculated and displayed at checkout based on the delivery destination, products ordered, and available shipping options.
Any applicable shipping charges will be shown before you complete your purchase.
5. Order Tracking
Where tracking is available, tracking information will be provided after your order has been shipped.
Please allow some time for tracking information to become active after the carrier receives and scans the package.
6. Incorrect or Incomplete Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If an order is returned because of an incorrect or incomplete address, additional shipping costs may apply if the order needs to be reshipped.
7. Lost, Delayed, or Damaged Packages
If your package is significantly delayed, appears to be lost, or arrives damaged, please contact us as soon as possible with your order number and relevant details.
We will work with the applicable shipping provider to investigate the issue and determine the appropriate resolution.
8. Multiple Products in One Order
If an order contains products that are fulfilled separately, items may arrive in separate packages and at different times.
You may receive multiple tracking numbers for a single order.
9. Contact Us
If you have questions about shipping or your order, please contact Mark Bees through the contact information provided on our website.
Mark Bees
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